The most important component of any workplace violence prevention program is management commitment. Management commitment is best communicated in a written policy. The policy must:

• Be developed by management and employee representatives.
• Apply to management, employee's, clients, independent contractors and anyone who has a relationship with your company.
• Define what you mean by workplace violence in precise, concrete language.
• Provide clear examples of unacceptable behavior and working conditions.
• State in clear terms your organization's view toward workplace violence and its commitment to the prevention of workplace violence.
• Precisely state the consequences of making threats or committing violent acts.
• Outline the process by which preventive measures will be developed...
• Encourage reporting of all incidents of violence.
• Outline the confidential process by which employees can report incidents and to whom.
• Assure no reprisals will be made against reporting employees.
• Outline the procedures for investigating and resolving complaints.
• Describe how information about potential risks of violence will be communicated to employees.
• Make a commitment to provide support services to victims of violence.
• Offer a confidential Employee Assistance Program (EAP) to allow employees with personal problems to seek help.
• Make a commitment to fulfill the violence prevention training needs of different levels of personnel within the organization.
• Make a commitment to monitor and regularly review the policy.
• State applicable regulatory requirements and or company policy.